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Material aspects

The aim of issuing this report is to provide greater transparency and a more in-depth view of the company’s activities and their effects on society at large. With the issue of the report, the company seeks to shine a light on both the challenges that face the company and the successes that have been achieved.

Isavia´s materiality topics 

Isavia’s CSR Report is drafted in accordance with GRI Global Reporting Initiative Standards: Core together with special provisions GRI-G4 on airports. These special provisions deal specifically with the challenges and opportunities faced by airports when it comes to sustainability. Consideration is given to the company’s operations and to their impact on the economy, the environment and the community. Isavia focuses on extensive collaboration with those stakeholders who rely on the services of the company and who are affected by its operations. Operations have an impact throughout the country and on all its inhabitants. Isavia has analysed over a hundred stakeholders – these can be classified as customers, employees, the community, the authorities and suppliers.

In autumn 2018, the company hired a consultancy company to interview a sample of stakeholders from the five stakeholder groups identified by Isavia, i.e. customers, employees, authorities, suppliers and communities surrounding the company’s airports. Interviews were conducted to discuss topics which stakeholders deemed to be of particular importance for their co-operation with the company, their expectations of the company and their assessment of co-operation with Isavia. During that time, the findings were presented to the company’s Executive Board and discussed with a view to selecting objectives in this field for 2019. Isavia experts analysed the findings in accordance with the company’s strategical priorities and identified the most important aspects from that perspective. The focus was on aspects deemed important as regards the content of the report and as regards selecting objectives and improvement projects.

For the year 2020, no separate stakeholder interviews were conducted. Instead, a customer survey was carried out where a broad sample of the company’s B2B customers was targeted. The results of such survey, together with Isavia employee analysis of the newest points of focus of the aviation sector in the field, developments in the legal framework, the main criteria in CSR reporting, comparisons with leading companies and issues that groups from the company’s stakeholder environment have pointed out, were the basis for the Executive Board’s examination of the most important aspects in Isavia’s environment. The Executive Board reached the conclusion that the importance of two aspects had been underestimated. It was believed that reiterating the importance of services was necessary and that digital technology and automation should receive increased weight. These are aspects that are of great importance for Isavia and its largest customers.

Isavia updates its materiality analysis in social responsibility in accordance with the Reporting Principles of the GRI 101 Foundation Standard.

Climate Action
Decent Work and Economic Growth
Good Health and Well-Being
Industry, Innovation and Infrastructure
Partnership for the Goals
Affordable and Clean Energy
Gender Equality
Responsible Consumption and Prodcution

Regarding the preparation of CSR report:

The aim of issuing this report is to provide greater transparency and a more in-depth view of the company’s activities and their effects on society at large. With the issue of the report, the company seeks to shine a light on both the challenges that face the company and the successes that have been achieved. Isavia takes account of ISO 26000 in the company’s social responsibility work.

The information that is put forward in the annual and CSR report of Isavia comes from the company’s information systems and reflects the knowledge that the company had when the report was prepared. Numerous employees from various departments within the company are involved in the preparation and information gathering for the company’s annual and CSR report. The issue of the report does not imply that the company fully knows of all the effects it has on society, nor that social responsibility has been fully adopted at Isavia.

All information in the report applies to the 2019 calendar year.

An external consultant, Finnur Sveinsson, was recruited to examine the GRI index of the report and to ensure the quality of the information. The annual financial statements of the company were audited by the Icelandic National Audit Office.

We welcome all comments on the content of the report, as continuous improvements are an integral part of our operations. Send us an inquiry