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LOST LUGGAGE OR ITEMS

LOST LUGGAGE

If your luggage has not reached its destination, please contact:

Icelandair

Airport Associates

Email: 

baggage@icelandair.is

Email:
baggage@airportassociates.com

Airport Associates is open from 08:00 - 22:00 every day of the week.

Icelandair handles:

Airport Associates handles:
IcelandairAir Baltic
Air GreenlandBritish Airways
Czech AirlineeasyJet
LufthansaTransavia
SASVueling

Wizz Air

LOST ITEMS

ITEMS LOST AT KEFLAVIK AIRPORT OR ON BOARD ICELANDAIR AIRCRAFT

All items that are lost and found by staff on board an Icelandair aircraft  are stored by Icelandair. To inquire about lost items on board an Icelandair aircraft going to Keflavík please send detailed information by filling out this form. Remember to select "Lost items on board".

All items that are lostat Keflavík International Airport are handled by Securitas. Please claim lost property by visiting their website. There you can see if your item was found at the airport. Securitas needs to verify the owner of the item and will deliver it to the rightful owner.

It may take 24-48 hours to register a lost item.

Our Lost & Found service is open every day from 08:00 to 16:00 Icelandic time, and is located in the arrival hall (go down stairs to level -1).

You can also send us a query via email: lostproperty@securitas.is

ITEMS LOST ON BOARD AIRCRAFTS OTHER THEN ICELANDAIR

If you have lost an item on board an aircraft of any other airline than Icelandair, please contact the airline or their handling company at the airport (see list abow). Please note that such items will not be left in Iceland.