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LOST LUGGAGE OR ITEMS

LOST LUGGAGE

If your luggage has not reached its destination, please contact:

Icelandair

Airport Associates

Email: 

baggage@icelandair.is

Email:
baggage@airportassociates.com

Icelandair handles:

Airport Associates handles:
IcelandairAir Baltic
Air GreenlandBritish Airways
Czech AirlineDelta
LufthansaeasyJet
SASEurowings
EdelweissTransavia
UnitedVueling
Atlantic AirwaysWizz Air
Austrian
Finnair

LOST ITEMS

ITEMS LOST AT KEFLAVIK AIRPORT OR ON BOARD ICELANDAIR AIRCRAFT

All items that are lost at Keflavík International Airport or on a Icelandair flight to the airport are handled by Securitas. Please claim lost property by visiting their website. There you can see if your item was found at the airport. Securitas needs to verify the owner of the item and will deliver it to the rightful owner.

It may take 24-48 hours to register a lost item.

Our Lost & Found service is open every day from 08:00 to 16:00 Icelandic time, and is located in the arrival hall (go down stairs to level -1).

You can also send us a query via email: lostproperty@securitas.is

ITEMS LOST ON BOARD AIRCRAFTS OTHER THEN ICELANDAIR

If you have lost an item on board an aircraft of any other airline than Icelandair, please contact the airline or their handling company at the airport (see list abow). Please note that such items will not be left in Iceland.