Skip to main content

Meet & Greet services at Keflavik Airport

Isavia in partnership with Servio offers passengers at Keflavik Airport personalised Meet & Greet services to facilitate their passage through the airport.

The service is tailored to individual needs to make getting from one place to another within the airport area as seamless as possible. 

A range of service options is available, such as a Servio team member’s assistance with check-in, baggage check-in and reclaim, assistance through security screening and passport control, assistance with shopping and at restaurants in the duty-free area and with refunds of value-added tax (VAT), as well as escort all the way to the aircraft. The service is available for arriving, departing and connecting passengers at Keflavik Airport. Departing passengers using the Meet & Greet service get fast-track through security and can purchase access to the Icelandair Saga Lounge.

The service must be booked from Servio at least 72 hours prior to departure.

Please contact Servio with any questions by calling (+354) 571 0800 or by e-mailing


Airlines offer their passengers the option to purchase various additional services. This includes fast-track security and meet & greet services, escort and assistance within the airport. 

Fast-track security is offered free of charge for passengers using a wheelchair, passengers with walking difficulties, families with young children, and children with special needs. 

Check what services are available from your airline!

Fast-track opening hours: 4:00am–17:30pm and 22:00pm–1:00am.