Isavia is dedicated to protecting your privacy. Isavia does not collect and use any more of your personal data than is necessary. By using Isavia´s services you accept our processing of your personal data to the point that is necessary for providing the service.
Isavia processes your personal data in accordance with Icelandic data protection law
This Privacy notice explains how Isavia collects and uses your personal data. It also describes your rights towards us and how to exercise them. You are also welcome to contact us on matters of privacy and data protection by sending an e-mail to firstname.lastname@example.org.
Information you give us
You may directly or indirectly provide us with information about yourself, such as when you make use of any of our services through our web site, contact us via our web portals. This information may be:
- Personal contact information – name, address, e-mail address, telephone number etc.
- Payment information – credit and debit card data
Information we collect about you
When you use our services (for example when you book a parking space or get notification on flights via social media) we may collect the following information:
- Personal and contact information – name, e-mail address, phone number etc.
- Information on goods and services – Information about the goods and services you purchase from us
- Financial information – for example negative payment remarks
- Historical information – Your purchase, payment and credit acceptance history
- Information about interaction between you and Isavia – Information on interaction via Isavia´s web site
- Device information – IP address, language settings, browser settings, time zone settings etc.
- Geographical information – Your geographical location
All the information Isavia collects is used to provide and improve its services. We only collect information which is necessary to fulfil our contractual obligations or to reply to your queries.
Isavia only shares information with third parties for processing purposes for the purposes mentioned here.
Isavia stores the information in a secure way in accordance with its procedure for each processing.
It varies how long we keep your information. Isavia must preserve the materials produced in the course of its work for 30 years, in accordance with the Public Archives Act No. 77/2014, and then submit them to the National Archives. This applies to enquiries regarding the Freedom of Information Act as well as all queries received through our web portals. Other personal information is only stored as long as is necessary and after that the information is deleted in accordance with Isavia´s internal procedures.
According to data protection law you have the right to know about and access the information we have on you. You also have the right to correct inaccurate or incomplete information about yourself, have the information forwarded to a third party or have them erased.
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