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Please contact your airline's customer service directly or the appropriate passenger service regarding travel arrangements and luggage – see the list here. Isavia's service center does not handle such inquiries.

Where Does Your Inquiry Belong?

– Isavia, KEF, or subsidiaries

KEF is Iceland's largest international airport and a crucial link between Europe and North America. If your inquiry relates to the operation of KEF or other matters concerning Isavia, please use the form below to get in touch. Phone 424-4000, service hours are all weekdays from 8 am to 4 pm

Regional airports oversees the operation of scheduled airports in Iceland, excluding Keflavík Airport, under a service contract with the Ministry of Infrastructure. For information or inquiries, please contact or visit their website here.

ANS specializes in air navigation services and training related to air traffic control over the North Atlantic. The company also undertakes flight testing projects in Iceland, Greenland, and the Faroe Islands. For more details or inquiries, please send an email to or visit the ANS website.

Submit Inquiry:

To facilitate and expedite processing, please provide detailed information in your inquiry.

Isavia uses the personal information collected via this application form, i.e. name, e-mail address and phone number, for the purpose of processing applications and identifying applicants. The information is not forwarded to any third party. When the application process is finished the information is kept according to The Public Archives Act No. 77/2014. For more information see Isavia´s Privacy statement here.


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