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Services for passengers with a disability and/or reduced mobility

According to Regulation (EC) No. 1107/2006 of the European Parliment and of the Council, the single market for air services should benefit citizens in general. Consequently, disabled and persons with reduced mobility, whether caused by disability, age or any other factor, should have opportunities for air travel comparable to those of other citizens.

PRM, which stands for „Passengers with Reduced Mobility“, is one of the names used to describe the free service European airports are legally bound to offer passengers with a disability and/or reduced mobility. This service is also kown under a variety of other names, e.g. „Special Assistance“, „Mobility“ and „Wheelchair service“.


PRM passengers are offered the assistance of trained staff free of charge. The following is an overview of the main aspects of the service and questions that may arise.

airline contact information

Special assistance with the following airlines who fly to and from Keflavík.


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