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FAQ Parking

When booking a parking space in advance, you‘ll get a better price than if you show up and pay at the door. The price varies, but the longer the notice, the better price is available to you.

By booking in advance, KEF Parking reserves a parking space for you for the time and parking space that has been booked. However, our carparks are not numbered.

Bookings for parking services at Keflavík Airport can be made here.

You book according to your flight time. You can only book one parking space at a time, and the booking must be for an uninterrupted period. We recommend that you select your check-in and check-out three hours before and after the scheduled departure and arrival times. By doing so, you minimise the possibility of having to pay an additional fee due to a longer stay.

After the booking has been made, a booking confirmation is sent to your e-mail address. In the booking confirmation e-mail, you can find the booking number and receipt. Once the booking has been confirmed, KEF Parking will reserve a parking space for you, for the time and in the area that has been booked. Parking spaces are not numbered.

To enter the carpark, you will need to use the QR code that you received in your booking e-mail. The QR code is presented to a sensor at the gate. To exit the carpark, you need to use the same QR code.

We recommend setting the brightness to the max on your phone to make it easier for our system to read the QR code.

Failure to receive the confirmation e-mail has no bearing on the status of your booking; your booking is still valid, but please check your junk or spam folder just in case your booking confirmation e-mail has been sent there. If not, your e-mail address may have been entered incorrectly.

It is possible that the e-mail ended up in your spam or junk mail folder. We recommend checking all possible folders to see if the mail is in any of them. You can also search for the mail by typing “airport parking” in the search box.

Isavia keeps a copy of your booking confirmation that can be accessed by contacting [email protected].

You can change or cancel your booking up to 4 hours before arriving. To amend your booking online, please re-visit the website you used to book and follow the online instructions.

Yes. Bookings can be made up to at least 4 hours prior to your arrival time.

You may amend your vehicle details on your booking up to 4 hours before your booking commences. To amend your vehicle details on your carpark booking online, please re-visit our website and follow the online instructions.

There is no minimum time for booking KEF Parking carparks. The maximum time for booking parking spaces is 14 weeks over a continuous period.

Yes, you can arrive before the booking period starts. If you arrive earlier than specified in the booking, the arriving time applies. If you leave the carpark later than specified in the booking, that time applies.

If no reservation is made, a fixed price applies. The fixed price can be found here.

You can change or cancel your booking up to 4 hours before arriving. To amend your booking online, please re-visit the website you used to book and follow the online instructions.

If you leave a parking space and drive in to it again during the reservation period, it is considered a new transaction for which you must pay according to the fixed price list. The fixed price can be found here.

You will be charged for the additional days in which you stay in the carpark, based on the overstay rate applicable to the carpark and airport.

Please be aware that if you have booked Meet & Greet parking and know in advance that you will be delayed, need to stay longer than expected or need to collect your car earlier than expected, please contact the Meet & Greet services to inform them of your late/early return as soon as possible.

KEF Parking guarantees that there is available parking space in the area you booked, for the period booked. Parking spaces inside the reserved area are not numbered.

KEF Parking prices vary depending on length of stay and type of carpark booked. For example, the most convenient parking options cost a little more than those further away from the terminal.

KEF Parking costs are monitored to ensure that whatever type of trip and budget you’re booking for, you get the best price.

Enter your trip details into our booking tool to see the best prices on offer for your booking.

If you’re picking up or dropping off a passenger, the first 15 minutes are free. After that time, the first hour is ISK 500, and each hour after that costs ISK 750.

When booking, we accept both Visa and MasterCard. When paying, you need to enter the card number, card expiration date and the security code on the back of the card.

If you do not pre-book, you can also take a ticket at the entrance and pay by card at the exit. If a ticket is taken at the entrance, payment is made according to the fixed price list. The fixed price can be found here.

To protect your privacy and security, our website uses SSL encryption software, which is the industry standard. It encrypts your personal information so that it cannot be read.

You will know you are in the secure area of our site when the website address is preceded by “https://” and a padlock symbol appears next to the URL space in yours browser.

Yes. If you cancel your order, you will get a refund. You can change or cancel your booking up to 4 hours before arriving.

Passengers with a disabled parking card can park at the P1 parking space. There are specially marked spaces. Please be aware that under no circumstances can we reserve a parking space for passengers with a disabled parking card.

 

Information regarding passengers with reduced mobility can be found here.

Short-term parking

Our short-term parking spaces are marked P1 and P2. P1 is positioned at the departure hall and P2 at the arrival hall. It is possible to book a parking spot at the P1 parking space, but not P2.
Short-term parking is suitable if you need to pick up or drop off a traveller. The first 15 minutes are free. After that time, the first hour is ISK 500, and each hour after that costs ISK 750.
A map of our parking spaces can be found here.

Long-term parking

Our long-term parking space is marked P3. P3 is our cheapest zone and is suitable for those who are going on longer trips.
A map of our parking spaces can be found here.

Meet & Greet

Our Meet & Greet service offers the most convenience. You park your car in a specifically marked carpark, right next to the departure hall. The keys are placed in a key box, and when you return home, your car will then be waiting for you in the same parking spot where it was originally parked.
A map of our parking spaces can be found here.

Short-term parking is suitable if you need to pick up or drop off a traveller. The first 15 minutes are free. After that time, the first hour is ISK 500, and each hour after that costs ISK 750.

The QR code is not working

If the QR code you received in your e-mail is not working, there are a couple of steps you need to follow. First, you must increase the brightness of your screen. It is also possible that you need to enlarge your QR code on the screen.
If this doesn’t work, you can push the button to call our Parking Services, and we’ll sort out your problem.

When are you open?

KEF Parking is open 24/7 all year round.

How far from the parking spaces to the airport?

From long-term parking P3, there are approximately 300 metres (328 yards) to the airport. From short-term parking P1 & P2, there are about 30 metres (33 yards).

How to I enter/leave the parking space after having booked

In order to enter the carpark, you’ll need to use the QR code that you received in the booking confirmation. The QR code is then presented to a sensor in the gate. In order to get out of the carpark, you’ll need to use the same QR code.

Is my car safe?

There are high-quality cameras in all Isavia carparks, and our staff walks regularly around the carparks to make sure everything is safe.

Where can I see the terms and conditions?

Here you can obtain the terms and conditions for the parking service.

What happens if my car is damaged while in the carpark?

KEF Parking is not responsible for damage to the cars or equipment on or in the car while in storage. If the car is in our Meet & Greet service, KEF Parking is responsible for the keys and transporting the vehicle to and from the carpark where it is stored.

Are there height or weight restrictions?

There are no height or weight restrictions for vehicles stored in our long-term carparks. However, the airport parking spaces are only intended for private and commercial vehicles with 8 or fewer passengers unless otherwise specifically stated at the entrance gate.
Here you can obtain the terms and conditions of the parking service.

Are there charging stations for electric cars?

Yes, we have one 50kw fast-charging station located inside the P2 parking space. Currently, we do not charge for charging your car, but you need to pay for parking. At P2, the first hour is ISK 500, and each hour after that costs ISK 750.
If the charging station is broken, please contact KEF Parking. The service desk is open 24 hours a day, but you can also call us at (+354) 425-6400.

Are there dedicated motorcycle parking spaces?

No. We do not offer separate parking for motorcycles. Motorcycle owners are, of course, allowed to use Isavia’s parking service.

Can I store my car keys at the airport?

Yes. We offer car key storage for a small fee. The key storage is located at the parking service desk, by the arrival station.

Do you offer car wash?

At this time, we do not offer car cleaning while in storage.

Are there any discounts to be found?

At this time, we do not offer extra discounts to customers, but the longer the booking notice, the better the price available to you.

What do I do if I have further questions?

If you have any further questions, you can contact us at [email protected].