Blue Lagoon and Hjá Höllu Receive the Keflavik Airport Service Award
The Keflavík Airport Service Awards for 2019 were recently issued. This time it was the Blue Lagoon that received the service award for retail and Hjá Höllu received the service award for restaurants. The present results, as always, are based on market research and surveys carried out at Keflavík Airport.
Keflavik Airport receives international service award
The service quality at Keflavik Airport in 2019 was among the best in European airports that annually service between 5 to 15 million passengers. This is based on results of an international survey on airport service quality (ASQ) conducted by Airport Council International (ACI). ACI had planned to deliver the award at a ceremony during the annual ACI Customer Experience Global Summit in Kraków, Poland in September this year. The event, however, was cancelled due to the COVID-19 pandemic. The award has nevertheless arrived in Iceland and was recently accepted by Sveinbjörn Indriðason, the CEO of Isavia.
Isavia CEO endorses UN Statement on Renewed Global Cooperation
Isavia Chief Executive Officer, Sveinbjörn Indriðason, recently signed onto a powerful statement on Renewed Global Cooperation together with more than 1,000 CEOs from companies in over 100 countries. Isavia is among some of the world’s largest brands along with hundreds of other large, small and medium-sized enterprises participating in the UN Global Compact, the world’s largest corporate sustainability initiative.
Collaboration on the use of rapeseed oil on industrial trucks at Keflavík Airport
Sveinbjörn Indriðason, CEO of Isavia ohf, and Jón Gunnar Jónsson, Director General of the Icelandic Transport Authority, have signed a Memorandum of Understanding for an experimental project involving the addition of rapeseed oil to the fuel of larger industrial machinery at Keflavík Airport.
Airlines plan increased flights as life returns to Keflavik Airport
Since COVID-19 screening was first offered at Keflavík International Airport on 15 June, as an alternative to quarantine, seven airlines have begun flying to and from Iceland. Now there are flights to 21 destinations in 15 countries. Three more airlines with four more destinations will be added in July.
Chatbot sends information on domestic flights
Passengers travelling through the airports in Reykjavík, Akureyri, Egilsstaðir and Ísafjörður can now get information on booked flights sent to them by chatbot on Facebook Messenger. The passengers can get information on the flights in real time and each step of their trip is specified until the aircraft lands at the destination. To begin with, information on the flights of Air Iceland Connect will be sent. It is hoped that Flugfélagið Ernir will join in later.
Iceland offers Corona virus Testing to Arriving Passengers
From June 15th, passengers arriving at Keflavik Airport can opt for a COVID-19 test upon arrival, as an alternative to the two weeks mandatory quarantine. With this health care action, the Department of Civil Protection and Emergency Management and the Icelandic Government are taking steps to ease the effect of the ongoing travel restrictions.
Six airlines announce their intentions for this summer
Icelandic authorities have announced their decision to begin screening for COVID-19 at Keflavík Airport. This means that on arrival to Iceland, travellers may choose between undergoing a sampling process, submitting a certificate or entering into a two-week quarantine. Six airlines have announced their plans for flights to Keflavík Airport this summer.
Isavia secures EUR 40 million funding from the European Investment Bank
The European Investment Bank has agreed to Isavia‘s drawdown of EUR 40 million (ISK 6.3 billion). The amount in question is the final drawdown on a loan amounting to EUR 100 million that the bank granted the company in 2018 for developments at Keflavík International Airport. This funding is in addition to the ISK 4 billion share capital increase from the Icelandic government which was directly related to specific investment projects at Keflavík International Airport. In total, therefore, Isavia has secured more than ISK 10 billion in new funding since flights to and from Iceland more or less ceased due to the COVID-19 pandemic.